Job Detail:
Company Name: United Real Estate Company (URC)
Job Role: Call Center Agent Jobs in Kuwait
No. of Vacancies: 20
Location: Kuwait City, Al Asimah, Kuwait
Salary: 320 KT – 580 KD/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: Not required
Nationality: Any
Benefits: As per Kuwait labor Law
Country: Kuwait
Also Apply: Biology Teacher required in AIS Kuwait
Call Center Agent Jobs in Kuwait
Job Description:
United Realty Business (URC), a popular realty growth and investment firm, is looking for enthusiastic individuals to join our team as Call Center Representatives. In this crucial duty, you will serve as a bottom line of get in touch with for customers, offering outstanding customer service and assistance in Kuwait City. Call Center Agent Jobs in Kuwait.
Job Responsibilities:
- Handle inbound and outgoing calls, resolving inquiries, and giving info regarding URC jobs and solutions.
- Assist customers in organizing appointments, home viewings, and examinations with real estate specialists.
- Keep accurate and upgraded details regarding URC projects, prices, and available properties.
- Respond to consumer inquiries and concerns, offering timely and satisfactory resolutions.
- Capture and document customer information, preferences, and feedback in the customer relationship management (CRM) system.
- Team up with the sales and advertising and marketing teams to convey client responses and market patterns.
- Adhere to established call manuscripts and communication standards to guarantee consistency in details given.
- Keep abreast of URC’s realty offerings and remain informed about market patterns.
- Meet and surpass vital performance signs, including phone call quantity and client satisfaction metrics.
Education and Qualification:
- Secondary school diploma or matching; additional education and learning in company or customer service is an and also.
- Proven experience in a phone call facility or customer care function is beneficial.
- Exceptional interaction skills in both English and Arabic.
- Competent being used call center software and CRM systems.
- Strong multitasking and problem-solving abilities.
- Ability to manage high call quantities and operate in a hectic atmosphere.
Salary & Conveniences:
- Affordable wage based upon experience and credentials.
- Wellness and dental insurance policy protection.
- Annual leave and public holiday entitlement.
- Performance-based incentives.
- Opportunities for expert growth and profession improvement within URC.
Conclusion:
Join With United Property Company (URC) as a Telephone call Center Agent supplies a distinct possibility to involve with clients, add to the success of real estate projects, and be part of a customer-focused group in Kuwait City. Be an important web link in offering extraordinary service and information to URC’s valued customers. Call Center Agent Jobs in Kuwait.
Exactly how to Apply:
Interested prospects are welcomed to submit their resumes and cover letters via the URC occupations portal on our official website. Call Center Agent Jobs in Kuwait.
FAQs:
Q: What tasks and developments does URC presently have in Kuwait?
A: URC is involved in different realty tasks, consisting of property, industrial, and mixed-use developments. Certain information can be explored during the meeting process.
Q: Is efficiency in both English and Arabic required for this function?
A: Yes, efficiency in both English and Arabic is called for, as Call Facility Representatives will be interacting with customers in both languages.
Q: Exist chances for career development within URC for Call Center Professionals?
A: Yes, URC is committed to the expert development and growth of its workers, supplying possibilities for occupation innovation within the organization based upon performance and abilities. Call Center Agent Jobs in Kuwait.
