Job Detail:
Company Name: ADDC
Job Role: Customer Service Representative Jobs in UAE
No. of Vacancies: 3
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 6800/Monthly with free food accommodation
Employment Type: Full-Time / Part-Time
Experience: 1–2 years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates
Also Apply: Career at ADNOC in Dubai for fresher with visa sponsorship
Customer Service Representative Jobs in UAE
Job Description:
ADDC, a leading utility business, is looking for devoted and customer-focused people for the position of Client service Representative at our workplace in Dubai, United Arab Emirates. As the owner of ADDC, we understand the vital function that client service plays in guaranteeing the fulfillment of our consumers and the success of our procedures. Join us in supplying exceptional service to our neighborhood. Customer Service Representative Jobs in UAE.
Job Responsibilities:
- Respond to customer questions through phone, email, and chat in a timely and professional fashion.
- Supply details and assistance pertaining to energy services, billing, and account queries.
- Refine customer care demands, such as expense payments, solution links, and interferences.
- Fix customer issues and concerns, intensifying complex instances to the ideal departments.
- Update customer accounts with precise and relevant details.
- Aid consumers in browsing online portals and self-service alternatives.
- Work together with various other departments to make sure punctual resolution of consumer problems.
- Conduct customer, complete satisfaction surveys and collect feedback for continual enhancement.
- Advertise and enlighten clients on power conservation and utility programs.
- Comply with customer service plans and criteria.
Education and Qualification:
- Secondary School Diploma or equal; extra education and learning in customer support or an associated field is an and also.
- Tried and tested experience as a Customer Service Agent or in a comparable duty.
- Solid communication and interpersonal abilities.
- Skilled being used client service software application and systems.
- Capability to deal with challenging consumer circumstances with patience and empathy.
- Multilingual skills might be a benefit.
- Readiness to function in versatile hours, including weekends and vacations.
Salary & Conveniences:
- Affordable salary based upon experience and certifications.
- Health and dental insurance protection.
- Retired life advantages and provident fund.
- Performance-based bonus offers.
- Opportunities for expert development and training.
- Employee wellness programs.
Conclusion:
Joining ADDC as a Customer Service Rep offers a chance to add to the neighborhood by delivering exceptional solution to our customers. As the owner, we acknowledge the significance of a customer-centric method in structure depend on and satisfaction. Customer Service Representative Jobs in UAE.
How to Apply:
Interested candidates are welcomed to send their return to and a cover letter to [email address] Please include “Client service Rep Application” in the subject line. Customer Service Representative Jobs in UAE.
FAQs:
Q: What channels are offered for customers to call ADDC for customer support?
A: Customers can speak to ADDC through various networks, including phone, e-mail, and online conversation. We make every effort to give convenient and accessible assistance for our clients.
Q: Is training provided for Client service Representatives at ADDC?
A: Yes, ADDC is dedicated to the professional growth of its workers. Customer Service Representatives get comprehensive training to enhance their skills and expertise.
Q: Are there chances for career improvement within ADDC for Customer Service Agents?
A: Yes, ADDC values the development and growth of its employees. Customer care Agents may have chances for innovation within the firm based upon efficiency and abilities development.
ADDC is a level playing field company. We value all applications, yet just shortlisted prospects will be called for meetings. Customer Service Representative Jobs in UAE.
