Customer Success Manager Jobs in New Zealand

Closing on: Jul 25, 2024

Job Detail:

Company Name: Onside
Job Role: Customer Success Manager Jobs in New Zealand
No. of Vacancies: 5
Location: Christchurch, Canterbury, New Zealand
Salary: $32 – $52/Hour
Salary: $32 – $52/Hour, depend on your performance & experience
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per New Zealand labor Law
Country: New Zealand

Also Apply: Latest Job Hiring In New Zealand

Customer Success Manager Jobs in New Zealand

Onside, a leading technology solutions provider in New Zealand, is excited to announce openings for Customer Success Manager positions in Christchurch, Canterbury. We are seeking dynamic and client-focused individuals to join our team and play a pivotal role in ensuring the success and satisfaction of our valued customers. Customer Success Manager Jobs in New Zealand.

Job Description:

As a Customer Success Manager at Onside, you will be the primary point of contact for our clients, responsible for building and maintaining strong relationships. Your role is instrumental in understanding client needs, addressing concerns, and ensuring overall satisfaction with Onside’s products and services. Customer Success Manager Jobs in New Zealand.

Job Responsibilities:

  • Build and nurture relationships with key clients to understand their business goals and challenges.
  • Collaborate with clients to develop and execute strategic plans for the successful implementation and utilization of Onside’s products and services.
  • Act as a liaison between clients and internal teams, ensuring effective communication and prompt resolution of issues.
  • Conduct regular checking and performance reviews with clients to assess satisfaction and identify opportunities for improvement.
  • Provide training and support to clients on Onside’s products and services.
  • Monitor and analyze customer usage data to identify trends and proactively address potential issues.
  • Advocate for customer needs within the organization to drive product enhancements and improvements.

Education and Qualification:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven experience in a customer-facing role, preferably as a Customer Success Manager or in account management.
  • Strong communication, interpersonal, and problem-solving skills.
  • Knowledge of technology solutions and an understanding of customer relationship management (CRM) principles.
  • Ability to work collaboratively in a fast-paced and dynamic environment.

Salary & Benefits:

Competitive salary based on experience and skills, with additional benefits such as health insurance, performance bonuses, and opportunities for professional development within the technology sector. Customer Success Manager Jobs in New Zealand.

Conclusion:

Joining Onside as a Customer Success Manager offers a unique opportunity to be part of a forward-thinking company dedicated to providing innovative technology solutions. Your role will be instrumental in ensuring the success and satisfaction of our clients, contributing to Onside’s reputation as a leader in the industry. Customer Success Manager Jobs in New Zealand.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to careers@onside.co.nz. Please include “Customer Success Manager Application – Christchurch” in the subject line. Customer Success Manager Jobs in New Zealand.

FAQs:

Q: What is the application deadline?
A: The application deadline is [insert date].

Q: Are there opportunities for career advancement within Onside?
A: Onside values the professional development of its employees and provides opportunities for career growth within the technology sector.

Q: How does Onside support the well-being of its employees?
A: Onside prioritizes the well-being of its employees and offers health insurance, performance bonuses, and a supportive work environment.

Q: What kind of clients does Onside work with?
A: Onside works with a diverse range of clients across industries, including but not limited to finance, healthcare, and manufacturing. The Customer Success Manager will have the opportunity to work with clients from various sectors.

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