Job Vacancy: Operations Manager at Ryan’s Grocery
Company: Ryan’s Grocery
Location: 29 Binjai Park, Singapore
Position: Operations Manager
Job Description:
Ryan’s Grocery is seeking a dedicated and experienced Operations Manager to oversee and manage the daily operations of our store in Binjai Park, Singapore. The ideal candidate will ensure that all aspects of the store’s operations run smoothly and efficiently, while maintaining the highest standards of customer service and product quality. This role involves leadership, strategic planning, and hands-on management to drive operational excellence and profitability.
Also Apply: Multiple Staff Recruitment In Singapore
Job Responsibilities:
- Oversee the day-to-day operations of the grocery store, including inventory management, staff supervision, and customer service.
- Develop and implement operational policies and procedures to ensure efficiency and compliance with company standards.
- Manage and mentor a team of employees, providing guidance, training, and support to ensure high performance.
- Monitor store performance metrics, including sales, expenses, and customer satisfaction, and take corrective actions when necessary.
- Coordinate with suppliers and vendors to maintain optimal inventory levels and ensure timely deliveries.
- Handle customer inquiries, complaints, and feedback, ensuring a positive shopping experience.
- Ensure the store is clean, well-organized, and adheres to health and safety regulations.
- Prepare and manage the store’s budget, including forecasting and cost control.
- Implement marketing and promotional activities to drive store traffic and sales growth.
- Report to senior management on store performance and operational issues.
Education and Qualification:
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Proven experience as an Operations Manager or in a similar role within the retail or grocery industry.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficient in retail management software and inventory systems.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle challenging situations with a positive attitude.
Salary & Benefits:
- Competitive salary based on experience.
- Health and wellness benefits, including medical insurance.
- Paid annual leave and public holidays.
- Opportunities for professional development and career advancement.
- Employee discounts on store products.
Conclusion:
The Operations Manager at Ryan’s Grocery is a key position that requires a dynamic and results-driven individual. If you are passionate about retail management and looking for an opportunity to lead and make a significant impact, we encourage you to apply.
How to Apply:
Interested candidates are invited to send their resume and a cover letter to careers@ryansgrocery.com, or apply directly through our website at www.ryansgrocery.com/careers. Please include details of your relevant experience and qualifications.
FAQs:
1. What qualifications are required?
A Bachelor’s degree in Business Administration, Retail Management, or a related field is required.
2. Is previous experience necessary?
Yes, proven experience in a similar role within the retail or grocery industry is required.
3. What benefits are offered?
The position includes a competitive salary, health benefits, and opportunities for career advancement.
4. How do I apply?
Applications can be submitted via email to careers@ryansgrocery.com or through our website.
5. Are there opportunities for career growth?
Yes, Ryan’s Grocery offers professional development and career advancement opportunities.