Technical Support Engineer in Singapore

Closing on: Jul 25, 2024

Job Detail:

Company Name: Securevision Pte Ltd
Job Role: Technical Support Engineer in Singapore
No. of Vacancies: 5
Location: Singapore
Salary: SGD 2500 – SGD 4800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per Singapore labor Law
Country: Singapore

Also Apply: Company Driver jobs in Singapore

Technical Support Engineer in Singapore

Job Description:

Securevision Pte Ltd is seeking a skilled and customer-oriented individual to join our team as a Technical Support Engineer in Singapore. The Technical Support Engineer will be responsible for providing technical assistance and support to customers, resolving issues with hardware and software products, and ensuring customer satisfaction. We are looking for candidates who are proactive, analytical, and have strong problem-solving skills. Technical Support Engineer in Singapore.

Job Responsibilities:

  • Provide technical support and troubleshooting assistance to customers via phone, email, and chat
  • Diagnose and resolve technical issues related to hardware, software, and networking products
  • Document and track customer inquiries, incidents, and resolutions using a ticketing system
  • Collaborate with internal teams, including sales, engineering, and product development, to escalate and resolve complex issues
  • Assist with product installations, configurations, and updates as needed
  • Develop and maintain technical documentation, knowledge base articles, and FAQs for customers
  • Stay current on industry trends, product updates, and best practices in technical support

Education and Qualifications:

  • Bachelor’s degree in computer science, information technology, or a related field
  • Previous experience in technical support or a similar role preferred
  • Strong knowledge of computer hardware, operating systems, and networking protocols
  • Excellent communication and interpersonal skills
  • Ability to work independently and prioritize tasks effectively

Salary & Benefits:

  • Competitive salary based on experience and qualifications
  • Health insurance coverage
  • Retirement savings plan
  • Paid time off and holidays
  • Training and development opportunities
  • Employee discounts and benefits

Conclusion:

Joining Securevision Pte Ltd as a Technical Support Engineer offers the opportunity to be part of a leading technology company in Singapore. We are committed to providing our employees with a supportive work environment, opportunities for growth, and competitive compensation and benefits packages. Technical Support Engineer in Singapore.

How to Apply:

To apply for the position of Technical Support Engineer, please email your resume and cover letter to [email address] with the subject line “Technical Support Engineer Application.” Alternatively, you can submit your application through our careers page on the Securevision website. Technical Support Engineer in Singapore.

FAQs:

Q: Is previous experience required for this position?
A: Previous experience in technical support or a related field is preferred, but not required.

Q: What are the typical work hours for this position?
A: The work hours may vary depending on customer needs and project deadlines, but typically, Technical Support Engineers work regular office hours with the possibility of overtime as needed.

Join Securevision Pte Ltd in Singapore and become part of our dedicated team committed to delivering exceptional technical support and customer service. Technical Support Engineer in Singapore.

Job Type: Full Time
Job Location: Singapore

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