Job Detail:
Company Name: Emirates Group
Job Role: Customer Service Roles in Emirates Group
No. of Vacancies: 5
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 5800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates
Also Apply: Cyber Security Analyst jobs in UAE
Customer Service Roles in Emirates Group
Job Description:
Emirates Team, a worldwide leader in aviation and traveling services, is seeking devoted people to join our group in Dubai, UAE, in different Customer support functions. As a participant of the Emirates Team Customer Service group, you will certainly play an essential duty in providing remarkable service to our guests and guaranteeing their complete satisfaction throughout their trip. Customer Service Roles in Emirates Group.
Job Responsibilities:
- Welcome guests with a warm welcome and help them with check-in, boarding, and baggage handling processes.
- Supply help and details to travelers regarding trip schedules, boarding entrances, and traveling papers, ensuring a smooth and problem-free experience.
- Manage passenger inquiries, complaints, and demands in a professional and courteous way, solving concerns promptly and successfully.
- Coordinate with various other divisions, including ground procedures, protection, and cabin crew, to ensure seamless operations and passenger help.
- Conduct pre-flight and post-flight checks to make sure the safety and security and comfort of travelers, consisting of seat jobs, providing requests, and special support needs.
- Assist guests with unique demands, consisting of unaccompanied minors, elderly passengers, and guests with specials needs, guaranteeing their comfort and safety and security throughout their trip.
- Keep up with business policies, procedures, and sector guidelines to supply exact and up-to-date info to passengers.
- Preserve a tidy and organized workplace, including check-in counters, boarding entrances, and guest lounges.
- Take part in training and advancement programs to enhance customer care abilities and expertise of firm product or services.
Education and Qualification:
- High school diploma or equivalent; added training or qualification in customer care is chosen.
- Previous experience in customer support, hospitality, or aviation market is a benefit.
- Strong interaction and interpersonal skills, with the capability to connect properly with passengers from diverse cultural histories.
- Superb problem-solving skills and ability to continue to be tranquil and made up under pressure.
- Effectiveness in English; extra language skills are desirable.
- Capacity to function versatile hours, including evenings, weekend breaks, and holidays.
Salary & Conveniences:
- Affordable wage based on experience and credentials.
- Comprehensive benefits plan, including medical insurance, retirement savings plan, and travel benefits.
- Opportunities for job innovation and expert development.
- Accessibility to training programs and sources to improve skills and understanding.
- Staff member price cuts on Emirates Team product or services.
Conclusion:
Join With Emirates Team and be part of a first-rate team devoted to providing outstanding customer care and producing unforgettable traveling experiences for passengers. As a member of our Customer support team, you will certainly have the possibility to make a favorable effect and contribute to our ongoing success. Customer Service Roles in Emirates Group.
Exactly how to Apply:
To apply for Customer support roles at Emirates Team, please see our professions website and send your application online. Customer Service Roles in Emirates Group.
FAQ:
Q: Are there possibilities for occupation advancement within Emirates Group?
A: Yes, Emirates Team is devoted to advertising from within and offering opportunities for job growth and advancement.
Q: What training and support are provided for brand-new hires?
A: Emirates Group uses thorough training programs for new hires to guarantee they have the expertise and abilities to master their functions. Customer Service Roles in Emirates Group.
Q: What is the workplace like at Emirates Team?
A: Emirates Group cultivates a diverse and inclusive work environment where synergy, collaboration, and technology are valued.
Don’t miss this chance to sign up with Emirates Group and be part of our team dedicated to excellence in customer support and aviation. Apply now and start a fulfilling occupation with us. Customer Service Roles in Emirates Group.
