Dubai Airport Career 2024 | Current Employment Opportunities
Job Title: Contact Centre Agent
Company: Emirates Group
Location: Dubai, UAE
Job Type: Full-Time / Permanent
Salary: AED 2500 – AED 7500 per month with free food accommodation
Visa Type: Work visa with full sponsorship
Gender: Male / Female
Age Limit: 20-48
Nationality: All nationality can apply
Work Location: UAE
Job Summary:
Emirates Group is currently searching for passionate and customer-oriented individuals to join our group as Call Centre Professionals. In this duty, you will certainly be the very first point to get in touch with for our valued clients, giving exceptional solution and help across numerous communication channels. Dubai Airport Career 2024 | Current Employment Opportunities.
Key Responsibilities:
- Consumer Assistance: Reply to customer inquiries and offer details on trips, solutions, and plans.
- Booking and Appointments: Aid consumers with flight bookings, modifications, terminations, and other reservations-related jobs.
- Issue Resolution: Address and fix customer issues, ensuring a favorable and efficient resolution.
- Interaction: Keep clear and succinct communication with customers through phone, email, and online chat.
- Information Entry: Accurately input and update customer details and transactions in the get in touch with center system.
Requirements:
- High school diploma or matching.
- Exceptional interaction abilities in English; knowledge of added languages is an advantage.
- Previous customer service experience is liked.
- Familiarity with airline company appointment systems is an and also.
- Capability to work in a fast-paced environment and take care of stressful circumstances with professionalism and reliability.
Salary & Benefits:
- Competitive wage based upon experience and credentials.
- Health and dental insurance policy coverage.
- Team traveling benefits on Emirates trips.
- Training and advancement opportunities.
- Staff member aid programs.
Conclusion:
Join With Emirates Team as a Get in touch with Centre Agent offers a fulfilling opportunity to be a part of a globally renowned airline, contributing to the contentment of our diverse customer base. We value the commitment and skills each staff member offers to supply outstanding customer care. Dubai Airport Career 2024 | Current Employment Opportunities.
Exactly how to Apply:
Interested prospects are welcomed to submit their resumes and cover letters via the Emirates Team professions website. The application deadline is [insert date] Shortlisted prospects will certainly be spoken to for meetings. Dubai Airport Career 2024 | Current Employment Opportunities.
FREQUENTLY ASKED QUESTION:
Q: What is the training procedure for Contact Centre Professionals?
A: Freshly worked with Contact Centre Agents go through extensive training to acquaint themselves with our systems, policies, and customer support requirements.
Q: Are there chances for occupation improvement within Emirates Group?
A: Yes, Emirates Team is dedicated to the expert growth of its employees, providing different training programs and possibilities for occupation growth.
Q: What language effectiveness is needed for the duty?
A: Fluency in English is important. Understanding of additional languages, particularly those frequently spoken in the areas we serve, is taken into consideration helpful. Dubai Airport Career 2024 | Current Employment Opportunities.
