Job Detail:
Company Name: Emaar
Job Role: Role in Front Office Jobs in Emaar
No. of Vacancies: 5
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 4800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates
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Role in Front Office Jobs in Emaar
Job Description:
Emaar, a global leader in property development and hospitality, is seeking a dynamic and personable Front Office Associate to join our team in Dubai. This role is pivotal in providing exceptional customer service and ensuring a seamless guest experience from check-in to check out. Role in Front Office Jobs in Emaar.
Job Responsibilities:
- Greet guests warmly and assist with the check-in and check-out process.
- Manage room reservations and handle cancellations or modifications efficiently.
- Address guest inquiries and resolve complaints in a professional and timely manner.
- Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests.
- Process payments, verify credit card details, and maintain accurate billing records.
- Maintain a clean and organized front desk area.
- Assist with concierge duties, providing information about local attractions and services.
- Ensure compliance with health, safety, and company standards.
- Use property management software to update and manage guest information.
- Foster a welcoming environment and promote Emaar’s brand values and standards.
Education and Qualifications:
- High school diploma or equivalent; a degree in hospitality management is a plus.
- Previous experience in a front office or customer service role, preferably in a hotel or hospitality setting.
- Proficiency in MS Office and familiarity with property management software.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Fluent in English; knowledge of additional languages is an advantage.
Salary & Benefits:
- Competitive salary based on experience.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.
- Employee discounts on Emaar properties and services.
- Paid leave and holiday entitlements.
- A supportive and inclusive work environment.
Conclusion:
If you are passionate about hospitality and dedicated to providing outstanding customer service, we invite you to apply for the Front Office Associate position at Emaar in Dubai. Join us and contribute to creating memorable experiences for our guests. Role in Front Office Jobs in Emaar.
How to Apply:
Interested candidates should submit their resume and a cover letter to Emaar’s career portal by June 30, 2024. Role in Front Office Jobs in Emaar.
FAQs:
What is the application deadline?
The application deadline is June 30, 2024.
Is previous front office experience required?
Yes, previous experience in a front office or customer service role is preferred.
What are the key responsibilities?
Managing check-in/check-out, handling guest inquiries, processing payments, and ensuring a pleasant guest experience.
What benefits does Emaar offer?
Competitive salary, health benefits, professional development opportunities, employee discounts, and a supportive work environment.
For more information about Emaar and our career opportunities, please visit our website.
Emaar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Role in Front Office Jobs in Emaar.
