Alshaya Careers UAE

Alshaya Careers UAE

Job Detail:

Company Name: Alshaya Group
Job Role: Alshaya Careers UAE
No. of Vacancies: 5
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 4800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates

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Alshaya Careers UAE – Customer Service Representative

Job Description:

Alshaya Group, a leading retail franchise driver, is seeking passionate individuals to join our group as Customer Service Representatives in Dubai. Client service Reps play an essential role in offering an exceptional solution to our consumers, settling queries, and making certain a positive purchasing experience. The excellent candidates will be passionate about consumer satisfaction, with superb interaction and problem-solving abilities. Alshaya Careers UAE – Customer Service Representative.

Job Responsibilities:

  • Welcome consumers warmly and assist them with questions, product information, and purchase transactions.
  • Handle consumer grievances, issues, and feedback in a professional and compassionate way, aiming to settle issues to the consumer’s complete satisfaction.
  • Supply accurate info about items, promos, and company plans to clients.
  • Process transactions, including money, charge card, and digital repayments, utilizing POS systems and other retail software application.
  • Preserve a tidy, organized, and well-stocked workspace, consisting of merchandise screens and signs.
  • Assist with supply management jobs, such as replenishing racks, obtaining distributions, and conducting stock checks.
  • Collaborate with other team members and divisions to guarantee smooth operations and customer support excellence.
  • Support business requirements for client service, consisting of adherence to service level agreements (SLAs) and performance metrics.

Education and Qualification:

  • Secondary school diploma or equivalent.
  • Previous experience in retail, customer service, or an associated field preferred, but not required.
  • Excellent communication and interpersonal skills.
  • Capability to multitask and function successfully in a hectic environment.
  • Basic math skills for managing cash and handling purchases.
  • Knowledge with POS systems and retail software is useful.

Salary & Conveniences:

  • Competitive wage based on experience and certifications.
  • Health insurance protection.
  • Retirement savings plan.
  • Paid pause and vacation days.
  • Employee discounts on firm products and services.
  • Opportunities for occupation improvement within the firm.
  • Training and development programs.


Join With Alshaya Group as a Customer support Rep offers the chance to be part of a vibrant team in the retail industry and contribute to providing phenomenal service to our clients. We are dedicated to providing our workers with an encouraging work environment, affordable compensation, and chances for growth and innovation. Alshaya Careers UAE – Customer Service Representative.

How to Apply:

Interested candidates can use online with the Alshaya Team careers internet site or send their resumes to [email address] Please include “Customer care Agent Application” in the subject line. Alshaya Careers UAE – Customer Service Representative.


Q: Is previous retail experience needed for this placement?
A: Previous retail experience is preferred, however candidates with solid client service abilities and a desire to learn will certainly be taken into consideration.

Q: What are the functioning hours for Client service Agents at Alshaya Team?
A: Functioning hours may vary depending upon store hours and operational demands, consisting of days, evenings, weekend breaks, and holidays.

Q: Are there possibilities for job development within Alshaya Team?
A: Yes, Alshaya Group provides chances for profession advancement and professional advancement for staff members that show commitment and efficiency quality.

Join With Alshaya Group and become part of a team committed to supplying exceptional customer care and driving retail success. Apply today and take the primary step in the direction of a rewarding occupation with us! Alshaya Careers UAE – Customer Service Representative.