Careers | ENOC Careers 2024
Job Title: Customer Service Agent
Company: ENOC
Location: ENOC Complex, P.O. Box 6442 Dubai, United Arab Emirates
Job Type: Permanent / Temporary
Salary: AED 2300 – AED 5500 per month with free food accommodation + O.T.
Visa Type: Work visa with sponsorship
Gender: Male / Female
Age Limit: 18 – 48
Nationality: All nationality can apply by online
Work Country: United Arab Emirates
About ENOC, UAE
ENOC, a premier power company in the UAE, looks for dedicated individuals for Customer care Agent roles. Join our vibrant team at the ENOC Complicated in Dubai, delivering exceptional service to valued consumers. Become part of a leading organization committed to innovation, development, and offering a positive client experience in the heart of the United Arab Emirates. Careers | ENOC Careers 2024 | ENOC Company job vacancies.
Job Description:
ENOC, a leading energy business, is trying to find vibrant individuals to join our group as Customer Service Agents. This function is essential in guaranteeing a seamless and positive experience for our valued consumers. Careers | ENOC Careers 2024 | ENOC Company job vacancies.
Key Responsibilities:
- Consumer Support: Provide punctual and well-mannered assistance to customers, attending to queries, issues, and solution requests.
- Service Details: Offer information on ENOC’s series of items, services, and promotions.
- Purchase Handling: Efficiently handle deals, consisting of gas sales, repayments, and commitment program interactions.
- Grievance Resolution: Address and settle client grievances or problems, making certain a high level of client fulfillment.
- Cash Handling: Handle money deals properly, following established methods and safety steps.
- Cross-selling: Promote extra services and products to customers, maximizing sales possibilities.
- Document Keeping: Preserve accurate documents of transactions, making certain accountability and settlement.
- Supply Replenishment: Screen and renew stock levels of retail products, ensuring schedule for clients.
- Safety Compliance: Follow security and safety and security standards, advertising a secure environment for customers and staff.
- Group Partnership: Work collaboratively with various other team members and departments to make certain smooth operations.
Requirements:
- High school diploma or equal certification.
- Previous experience in customer support or retail is beneficial.
- Excellent communication and social skills.
- Positive mindset and dedication to providing remarkable customer care.
- Fundamental mathematical skills for cash money handling and deal handling.
- Adaptability to work in changes, including nights, weekend breaks, and vacations.
- Experience with ENOC’s products and services is a plus.
- Capability to take care of stressful situations with composure.
Salary & Perks:
- Affordable wage based on experience and qualifications.
- Health insurance and health care.
- Staff member discount rates on ENOC product or services.
- Opportunities for career growth and development.
- Annual leave and trip benefits.
Conclusion:
Ending Up Being a Customer Service Agent at ENOC uses a dynamic and customer-centric role in a leading power business. Your contribution will certainly be essential in keeping ENOC’s dedication to quality in customer service. Careers | ENOC Careers 2024 | ENOC Company job vacancies.
Visa Sponsorship:
ENOC is committed to supporting visa sponsorship for certified candidates, making certain a smooth change to operate in the United Arab Emirates. Careers | ENOC Careers, 2024 | ENOC Company job vacancies.
How to Apply:
Interested prospects are invited to send their upgraded return to and a cover letter to [careers@enoc.com] Please use the subject line “Customer Service Agent Application – ENOC.” Careers | ENOC Careers 2024 | ENOC Company job vacancies.
FAQ:
Q: Is training provided for Customer care Representatives?
A: Yes, thorough training is provided to make sure Customer Service Representatives are well-appointed with product knowledge and solution treatments.
Q: What are the opportunities for profession improvement within ENOC?
A: ENOC worth expert advancement, and there are opportunities for career growth within the organization.
Q: Are part-time positions available for Customer Service Brokers?
A: ENOC supplies both full-time and part-time settings, depending on service demands and prospect schedule.
