Customer service jobs in Dubai walk in interview – elGrocer Supermarket

Customer service jobs in Dubai walk in interview

  • Company Name: elGrocer, UAE
  • Job Title: Customer service jobs in Dubai walk in interview
  • No. of Vacancies: 15
  • Location: Silver Tower, Jumeirah Lake Towers, Dubai, AE
  • Salary: AED 2500 – AED 7500 per month with many extra facilities
  • Qualification: High School / Diploma / Bachelor
  • Job Type: Full-Time / Part-Time / Permanent / Temporary
  • Application Type: Online
  • Nationality: Any
  • Benefits: As per UAE labor Law
  • Country: United Arab Emirates

Job Description:

elGrocer, a trailblazing online grocery platform in the UAE, is seeking passionate and customer-focused individuals to join our team as Customer care Agents. As a Customer Service Agent at elGrocer, you will play a crucial function in ensuring outstanding client experiences and complete satisfaction. Customer service jobs in Dubai walk in interview.

Job Responsibilities:

  • Supply outstanding customer care with various channels, consisting of phone, e-mail, and live conversation.
  • Aid clients with inquiries, order monitoring, item details, and concern resolution.
  • Process and take care of client orders, returns, and reimbursements in accordance with elGrocer plans.
  • Troubleshoot and deal with customer concerns immediately and successfully.
  • Maintain a complete understanding of elGrocer items, promos, and solutions.
  • Collaborate with various other departments to address complex client issues.
  • Enlighten customers on elGrocer’s system, functions, and benefits.
  • Intensify unsolved problems to the ideal teams for additional examination.
  • Document client communications and feedback to contribute to continual renovation.
  • Make sure conformity with customer care requirements and high quality metrics.


  • High school diploma or equal qualification.
  • Tried and tested experience in client service, ideally in the ecommerce or retail industry.
  • Excellent interaction abilities in English and Arabic, both composed and spoken.
  • Solid analytic and decision-making abilities.
  • Empathy and perseverance in managing consumer inquiries and worries.
  • Capability to multitask and work properly in a fast-paced setting.
  • Experience with consumer connection monitoring (CRM) devices.
  • Skilled in using computer system applications and technology for customer assistance.
  • Adaptability to function changes, consisting of evenings, weekends, and holidays.
  • Qualification to work in the United Arab Emirates.

Salary & Benefits:

  • Affordable wage based on experience and market criteria.
  • Comprehensive advantages plan, consisting of health, oral, and retirement plans.
  • Performance-based benefits and incentives.
  • Opportunities for job development within elGrocer.
  • Dynamic and collaborative workplace.
  • Training and development programs.


At elGrocer, we are devoted to delivering a seamless and fascinating on the internet grocery store shopping experience, and our Customer Service Rep play a critical role in achieving this objective. If you are a customer-focused person with an interest for quality in service, we invite you to join our team at Silver Tower, Jumeirah Lake Towers, Dubai, and add to the success of elGrocer. Customer service jobs in Dubai walk in interview.

How to Apply:

To look for the Client service Representative placement at elGrocer, please send your resume and a cover letter to Consist Of “Customer Support Agent Application” in the subject line. Applications will certainly be approved until fulfill demand. Customer service jobs in Dubai walk in interview.


Q: Is previous experience in the e-commerce or retail market needed for this setting?
A: Previous experience in the e-commerce or retail market is chosen, but not mandatory. We welcome prospects with strong customer support experience.

Q: What training possibilities are provided for Customer Service Reps?
A: elGrocer is devoted to the specialist development of its workers, providing training programs to improve skills and knowledge in client service.

Q: Are there chances for career innovation within elGrocer?
A: Yes, elGrocer values the development of its workers and offers opportunities for profession advancement within its vibrant and cutting-edge work environment. Customer service jobs in Dubai walk in interview.

Sign up with elGrocer in Dubai and be part of a team that is redefining the online grocery store purchasing experience in the UAE. Shape your career with us and contribute to the success of one of the area’s leading grocery store shipment systems! Customer service jobs in Dubai walk in interview.

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Job Category: Supermarket Jobs
Job Type: Full Time Part Time
Job Location: Dubai AE

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