Ground Staff Jobs in Etihad Rail

Closing on: Jun 30, 2024

Job Detail:

Company Name: Etihad Rail
Job Role: Ground Staff Jobs in Etihad Rail
No. of Vacancies: 5
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 4800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates

Also Apply: Bank jobs in UAE

Ground Staff Jobs in Etihad Rail

Job Description:

Etihad Rail, the developer and operator of the UAE’s national railway network, is seeking dedicated and efficient Ground Staff to join our team in Dubai. The ideal candidate will play a crucial role in ensuring the smooth operation of our rail services, providing excellent customer service, and maintaining safety standards. Ground Staff Jobs in Etihad Rail.

Job Responsibilities:

  • Assist passengers with boarding and alighting from trains.
  • Provide information and assistance regarding train schedules, routes, and services.
  • Ensure the safety and security of passengers and staff at the station.
  • Handle passenger inquiries, complaints, and feedback professionally.
  • Conduct ticket checks and manage ticketing systems.
  • Coordinate with train operators and other staff to ensure timely and efficient service.
  • Maintain cleanliness and orderliness of the station and its facilities.
  • Assist in emergency situations, following safety protocols and procedures.
  • Monitor and report any suspicious activities or security threats.
  • Support the operations team with various administrative and logistical tasks.

Education and Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle stressful situations calmly and efficiently.
  • Basic knowledge of railway operations and safety standards is an advantage.
  • Fluent in English; knowledge of Arabic or other languages is a plus.
  • Physically fit and able to stand for extended periods.

Salary & Benefits:

  • Competitive salary based on experience.
  • Comprehensive health and wellness benefits.
  • Opportunities for professional development and career advancement.
  • Paid leave and holiday entitlements.
  • Employee discounts and perks.
  • A supportive and inclusive work environment.


If you are enthusiastic about providing excellent service and ensuring the safety and comfort of passengers, we encourage you to apply for the Ground Staff position at Etihad Rail in Dubai. Join us and contribute to the success of the UAE’s national railway network. Ground Staff Jobs in Etihad Rail.

How to Apply:

Interested candidates should submit their resume and a cover letter to Etihad Rail’s career portal by June 30, 2024. Ground Staff Jobs in Etihad Rail.


What is the application deadline?
The application deadline is June 30, 2024.

Is previous experience required?
Previous experience in customer service is preferred but not mandatory. Training will be provided.

What are the key responsibilities?
Assisting passengers, ensuring safety, handling inquiries, managing ticketing, and maintaining station cleanliness.

What benefits does Etihad Rail offer?
Competitive salary, health benefits, professional development opportunities, paid leave, and employee discounts.

For more information about Etihad Rail and our career opportunities, please visit our website.

Etihad Rail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ground Staff Jobs in Etihad Rail.

Job Category: Ground Staff Jobs
Job Type: Full Time Part Time

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