Ground Staff

Closing on: May 25, 2024

Job Detail:

Company Name: Etihad Rail
Job Role: Ground Staff Jobs in Dubai
No. of Vacancies: 40
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 7500/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: Not required
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates

Also Apply: Oil and Gas Jobs in UAE for foreigners

Ground Staff Jobs in Dubai

Job Description:

Etihad Rail is currently seeking enthusiastic individuals to join our team as Ground Staff at our facilities in Dubai. The Ground Staff plays a vital role in ensuring the smooth and efficient operation of rail services by providing support and assistance to passengers, crew, and operational staff.

Job Responsibilities:

  • Welcome passengers and provide assistance with ticketing, boarding, and baggage handling processes.
  • Ensure compliance with safety and security regulations at all times, including passenger screening and baggage checks.
  • Assist passengers with special needs or requirements, such as mobility assistance or language translation.
  • Coordinate with train crew and operational staff to facilitate the timely departure and arrival of trains.
  • Monitor passenger traffic and queues to maintain order and efficiency in boarding and disembarkation.
  • Respond promptly to passenger inquiries, complaints, and requests for information or assistance.
  • Maintain cleanliness and tidiness of station facilities, including waiting areas, platforms, and restrooms.
  • Collaborate with other ground staff and departments to resolve issues and ensure a seamless passenger experience.

Education and Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer service, hospitality, or transportation preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and dynamic environment.

Salary & Benefits:

  • Competitive salary based on experience and qualifications.
  • Comprehensive health insurance coverage.
  • Retirement benefits and savings plans.
  • Opportunities for career development and advancement within Etihad Rail.


Joining Etihad Rail as Ground Staff offers an exciting opportunity to be part of a pioneering project that is transforming transportation in the UAE. We are committed to providing a supportive work environment where employees can grow and succeed in their careers while contributing to the success of our rail network.

How to Apply:

Interested candidates are invited to submit their resume and cover letter through the Etihad Rail careers portal, or by emailing their application to Please include “Ground Staff Application” in the subject line.


Q: Is prior experience in rail transportation necessary for this position?
A: While previous experience is beneficial, we provide training and support to help individuals succeed in their roles as Ground Staff.

Q: What are the working hours for Ground Staff at Etihad Rail?
A: The working hours may vary based on operational requirements, including shifts and weekends, to ensure coverage of train services.

Q: Are there opportunities for career advancement within Etihad Rail?
A: Yes, we offer various training and development programs to help employees enhance their skills and advance in their careers within the organization.

Join us at Etihad Rail and become part of a dynamic team committed to building a sustainable and efficient rail network for the future. Apply now to start your journey with us!

Job Category: Ground Staff Jobs
Job Type: Full Time

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