Job Detail:
Table of Contents
Company Name: Manulife
Job Role: Manulife Careers in Canada
No. of Vacancies: 5
Location: 200 Bloor Street East, Toronto, Ontario, Canada
Salary: $5200 – $9800 per month with many extra facilities
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per Canadian labor Law
Country: Canada
Also Apply: Farm Worker jobs in Canada with visa sponsorship
Manulife Careers in Canada
Job Description:
Manulife is seeking determined people to join our team as Customer support Agents at our Toronto location. As a Customer Care Representative, you will certainly be the first point of call for our customers, offering exceptional service and support to address their inquiries and problems. Manulife Careers in Canada.
Job Responsibilities:
- React immediately to customer inquiries by means of phone, e-mail, and conversation, providing accurate and helpful information about Manulife product or services.
- Assist clients with account inquiries, policy details, declares handling, and various other service-related issues.
- Educate customers on readily available choices and solutions to meet their financial and insurance policy demands.
- Deal with consumer problems and concerns in a professional and courteous way, escalating complex concerns to monitoring when necessary.
- Maintain accurate documents of customer communications and purchases making use of CRM software program.
- Team up with various other divisions, including sales, underwriting, and cases, to make sure prompt and efficient resolution of consumer concerns.
Education and Qualification:
- High school diploma or matching.
- Previous experience in client service or relevant field liked.
- Exceptional communication abilities, both verbal and created.
- Solid analytical and decision-making capacities.
- Effectiveness in Microsoft Workplace applications and CRM software application.
Salary & Perks:
- Affordable salary based on experience and credentials.
- Comprehensive benefits bundle, consisting of wellness and dental insurance policy, retirement savings plan, and paid holiday.
- Opportunities for profession development and specialist growth.
- Staff member assistance program and health efforts.
Conclusion:
Join with Manulife and belong to a leading economic solution company dedicated to helping clients attain their monetary objectives and secure their future. As a Customer Service Representative, you will certainly have the possibility to make a positive influence on the lives of our customers while delighting in affordable settlement and benefits. Manulife Careers in Canada.
Just how to Apply:
Interested candidates can apply online with the Manulife careers portal by sending their resume and cover letter. Only shortlisted candidates will be contacted for further assessment. Manulife Careers in Canada.
FAQs:
Q: Is previous experience in the insurance policy or financial services market needed for this setting?
A: Previous experience is favored, however not required. Manulife gives training to successful prospects. Manulife Careers in Canada.
Q: What are the normal work hours for Customer care Representatives at Manulife?
A: Work hours might differ depending on functional requirements. Customer support Representatives might be needed to work changes, consisting of evenings, weekends, and vacations.
Q: Are there opportunities for profession innovation within Manulife for Customer Care Representatives?
A: Yes, Manulife is devoted to supporting the specialist growth and development of its staff members, with possibilities for development available based on performance and certifications.
Join with Manulife and help us encourage customers to live their ideal lives! Manulife Careers in Canada.
