Job Detail:
Table of Contents
Company Name: Rotana
Job Role: Rotana Careers | Front Office Receptionist
No. of Vacancies: 5
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 5800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates
Also Apply: Urgent job vacancies in Dubai Airport
Rotana Careers | Front Office Receptionist
Job Description:
Rotana Hotel in Dubai is seeking a friendly and professional Front Office Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring a warm and welcoming experience. The ideal candidate will be personable, organized, and capable of handling multiple tasks efficiently. Rotana Careers | Front Office Receptionist.
Job Responsibilities:
- Greet guests upon arrival with a warm and friendly demeanor.
- Perform check-in and check-out procedures efficiently and accurately.
- Handle guest inquiries, provide information about the hotel and local area, and address any concerns promptly.
- Manage room reservations, cancellations, and modifications in the hotel’s booking system.
- Process payments and handle cash transactions accurately.
- Coordinate with housekeeping and maintenance departments to ensure guest requests are fulfilled.
- Maintain a neat and organized front desk area.
- Monitor lobby activities and assist with security by reporting any unusual activities.
- Answer phone calls and direct them to the appropriate departments or personnel.
- Assist with concierge duties, such as booking tours, transportation, and restaurant reservations.
- Ensure compliance with hotel policies and procedures.
Education and Qualifications:
- High school diploma or equivalent; additional certification in hospitality is a plus.
- Previous experience in a front desk or customer service role, preferably in a hotel environment.
- Proficiency in Microsoft Office Suite and hotel management software (e.g., Opera).
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- A positive attitude and professional appearance.
- Fluency in English; knowledge of additional languages is an advantage.
Salary & Benefits:
- Competitive salary based on experience and qualifications.
- Health insurance and medical benefits.
- Annual leave and public holidays as per UAE labor law.
- Opportunities for career advancement and professional development.
- Employee discounts on hotel services and facilities.
- Uniform and meals provided during shifts.
- Comprehensive training and orientation program.
Conclusion:
Joining Rotana Hotel as a Front Office Receptionist offers an exciting opportunity to be part of a dynamic team dedicated to delivering exceptional guest experiences. If you possess the required qualifications and are passionate about hospitality, we encourage you to apply. Rotana Careers | Front Office Receptionist.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to careers@rotanahotel.com with the subject line “Front Office Receptionist Application – Dubai.” Rotana Careers | Front Office Receptionist.
FAQs:
Q: What are the working hours for the Front Office Receptionist position?
A: The position requires flexibility, with shifts covering mornings, evenings, weekends, and holidays as needed.
Q: Is there a dress code for the Front Office Receptionist?
A: Yes, a professional appearance is required, and a uniform will be provided.
Q: Are there opportunities for career growth at Rotana Hotel?
A: Absolutely, we offer various training programs and opportunities for career advancement within the hotel.
Q: What kind of training will be provided?
A: Comprehensive training will be provided, including an orientation program and ongoing professional development opportunities.
Q: Are there any language requirements?
A: Fluency in English is required, and additional language skills are a plus.
Join Rotana Hotel in Dubai and be part of a team committed to delivering excellence in hospitality. Apply today and start your journey with us! Rotana Careers | Front Office Receptionist.
