Job Detail:
Table of Contents
Company Name: Transguard Workforce Solutions
Job Role: Ticketing staff vacancies in UAE
No. of Vacancies: 5
Location: Abu Dhabi Emirate, United Arab Emirates
Salary: AED 2800 – AED 7500/Monthly with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates
Also Apply: Cabin Crew Opportunities in UAE
Ticketing staff vacancies in UAE
Job Description:
Transguard Workforce Solutions is currently seeking qualified candidates to fill multiple vacancies for Ticketing Staff. As a Ticketing Staff member, you will play a crucial role in providing exceptional customer service and facilitating travel arrangements for our clients. This position offers an exciting opportunity to join a dynamic team and contribute to the success of our organization. Ticketing staff vacancies in UAE.
Job Responsibilities:
- Greet customers and assist them with booking airline tickets, hotel reservations, car rentals, and other travel-related services.
- Provide accurate and up-to-date information on flight schedules, fares, travel restrictions, and visa requirements.
- Process ticket reservations, issue e-tickets, and handle payments using computerized reservation systems (CRS) and payment processing software.
- Coordinate with airlines, hotels, and other travel suppliers to confirm reservations, manage changes, and resolve booking discrepancies.
- Assist customers with special requests, such as seat assignments, meal preferences, and wheelchair assistance, to ensure a seamless travel experience.
- Respond promptly to customer inquiries, complaints, and feedback via phone, email, or in-person interactions.
- Maintain confidentiality and security of customer information and financial transactions in compliance with data protection regulations.
- Stay updated on industry trends, airline policies, and travel regulations to provide accurate and relevant assistance to customers.
Education and Qualification:
- High school diploma or equivalent qualification is required; additional training or certification in travel and tourism is preferred.
- Proven experience in a customer service or hospitality role, preferably in the travel industry.
- Proficiency in computer skills and familiarity with reservation systems (e.g., Amadeus, Sabre, Galileo) and Microsoft Office applications.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced and multicultural environment.
Salary & Benefits:
- Competitive salary based on experience and qualifications.
- Comprehensive benefits package, including health insurance, transportation allowance, and annual leave.
- Opportunities for career growth and advancement within the company.
- Training and development programs to enhance skills and knowledge in the travel industry.
Conclusion:
Joining Transguard Workforce Solutions as Ticketing Staff offers an exciting opportunity to work in a dynamic and rewarding environment, providing valuable support to travelers and contributing to the success of our organization. Ticketing staff vacancies in UAE.
How to Apply:
Interested candidates can apply for the Ticketing Staff vacancies by sending their updated resume to careers@transguardgroup.com with the subject line “Ticketing Staff Application.” Ticketing staff vacancies in UAE.
FAQs:
Q: Is prior experience in ticketing or travel agency operations required for the Ticketing Staff position?
A: While prior experience in ticketing or travel agency operations is preferred, candidates with strong customer service skills and a willingness to learn will also be considered. Ticketing staff vacancies in UAE.
Q: What is the work schedule for Ticketing Staff at Transguard Workforce Solutions?
A: The work schedule may vary based on business needs and operational requirements, including weekends and holidays.
Q: Are there opportunities for professional development and training for Ticketing Staff at Transguard Workforce Solutions?
A: Yes, Transguard Workforce Solutions is committed to providing ongoing training and development opportunities to enhance the skills and knowledge of our employees in the travel industry.
