Customer Service Assistant

Job Detail:

Company Name: Al-Futtaim
Job Role: Customer Service Assistant Jobs in UAE
No. of Vacancies: 5
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 7500/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates

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Customer Service Assistant Jobs in UAE


Al-Futtaim, a popular empire in the UAE, is currently looking for a specialized and customer-focused individual to join our team as a Customer Service Aide. This function presents an exciting chance to add to delivering remarkable consumer experiences throughout our diverse variety of companies and brands. Customer Service Assistant Jobs in UAE.

Job Description:

As a Customer Service Assistant at Al-Futtaim, you will certainly play a crucial role in providing frontline assistance to our customers, guaranteeing their demands are met effectively and effectively. You will certainly serve as the key point of call for questions, demands, and problems, representing our business’s values and dedication to service excellence. Customer Service Assistant Jobs in UAE.

Job Responsibilities:

  • Greet and help consumers in a courteous and expert way, resolving their queries, issues, and comments immediately and tactfully.
    Offer product info, suggestions, and help to consumers to boost their purchasing experience and drive sales.
  • Process consumer deals properly and effectively making use of POS systems, handling cash money, credit, and other settlement approaches securely.
  • Maintain a tidy, organized, and inviting shop atmosphere, including merchandising and replenishing shelves, screens, and promotional materials.
  • Work together with employee and supervisors to deal with client problems, escalate complicated issues as required, and follow up to ensure adequate resolution.
  • Stay updated on product understanding, promos, and business policies and procedures to give accurate and updated information to clients.
  • Support Al-Futtaim’s brand name criteria and solution guidelines, showing professionalism and trust, stability, and a customer-centric method in all interactions.
  • Assist with supply management jobs, including getting deliveries, performing stock checks, and reporting inconsistencies to appropriate stakeholders.
  • Contribute to the achievement of sales targets and client fulfillment goals via proactive engagement and help to consumers.

Education and Qualification:

  • High school diploma or equal credentials called for.
  • Previous experience in client service, retail, or a related field preferred.
  • Strong interaction and social abilities, with a positive mindset and customer-oriented frame of mind.
  • Basic computer effectiveness and knowledge with POS systems and retail operations.
  • Ability to function properly in a busy environment, multitask, and focus on jobs to satisfy consumer needs and deadlines.

Salary & Conveniences:

  • Competitive salary compatible with experience and qualifications.
  • Comprehensive benefits bundle, consisting of health insurance, paid time off, and employee discount rates.
  • Opportunities for occupation growth and growth within the Al-Futtaim team of business.


Joining Al-Futtaim as a Client service Aide supplies an exciting opportunity to be part of a dynamic team and add to providing outstanding customer experiences across our varied portfolio of services. If you are passionate about customer support and grow in a hectic retail atmosphere, we encourage you to apply for this rewarding setting. Customer Service Assistant Jobs in UAE.

How to Apply:

To apply for the setting of Customer Service Assistant at Al-Futtaim in Dubai, UAE, please submit your resume and cover letter via our careers’ portal at [web link to jobs portal]. Customer Service Assistant Jobs in UAE.


Q: Is previous experience needed for this position?
A: While previous experience in customer service or retail is favored, candidates with a positive mindset, solid communication abilities, and a willingness to discover are motivated to apply.

Q: What are the working hours for this setting?
A: The functioning hours for Customer Service Assistants may vary based on service demands, including weekends, nights, and holidays. Flexibility in scheduling may be called for.

Job Type: Full Time

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