Guest Service Agent Jobs Movenpick Hotel & Resort, NZ

Closing on: Sep 20, 2024

Job Detail:

Company Name: Mövenpick Hotels & Resorts
Job Role: Guest Service Agent Jobs Movenpick Hotel & Resort, NZ
No. of Vacancies: 5
Location: Wellington, Wellington Region, New Zealand
Salary: $32 – $52/Hour, depend on your performance & experience
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per New Zealand labor Law
Country: New Zealand

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Guest Service Agent Jobs Movenpick Hotel & Resort, NZ

Mövenpick Hotels & Resorts, an around the world renowned hospitality brand name, is delighted to reveal openings for Visitor Service Representative settings in Wellington. This is an interesting opportunity for customer-focused individuals to sign up with a vibrant group and contribute to the extraordinary visitor experience Mövenpick is recognized for. Guest Service Agent Jobs Movenpick Hotel & Resort, NZ.

Job Description:

As a Visitor Solution Representative at Mövenpick Hotels & Resorts, you will certainly be the first factor of call for guests, supplying a cozy welcome and guaranteeing a smooth and delightful remain. Your role is critical in producing a favorable and memorable experience for visitors through outstanding customer support and interest to detail. Guest Service Agent Jobs Movenpick Hotel & Resort, NZ.

Job Responsibilities:

  • Welcome guests upon arrival and aid with the check-in process.
  • Offer details about hotel centers, solutions, and local attractions.
  • Manage visitor questions, requests, and problems in a professional and timely fashion.
  • Process reservations, check-outs, and settlements properly.
  • Coordinate with other hotel divisions to accomplish guest needs.
  • Guarantee the entrance hall and reception location are clean and nice.
  • Take care of call, emails, and various other communication channels.
  • Promote Mövenpick’s standards of hospitality and guest fulfillment.

Education and Qualification:

  • High school diploma or equivalent; tertiary education in friendliness is a plus.
  • Previous experience in a customer service or friendliness duty is favored.
  • Strong interaction and social skills.
  • Effectiveness of being used in resort booking systems and Microsoft Office.
  • Positive attitude and an enthusiasm for supplying phenomenal customer support.

Salary & Perks:

Affordable hourly wage, with additional benefits such as team discount rates, medical insurance, and opportunities for career advancement within Mövenpick Hotels & Resorts. Guest Service Agent Jobs Movenpick Hotel & Resort, NZ.


Joining Mövenpick Hotels & Resorts as a Visitor Service Representative offers a distinct opportunity to be part of a first-rate hospitality brand name. Your role will certainly be integral in developing favorable and lasting perceptions on visitors, adding to Mövenpick’s credibility for quality in friendliness. Guest Service Agent Jobs Movenpick Hotel & Resort, NZ.

Just how to Apply:

Interested candidates are invited to send their resume along with a cover letter outlining their relevant experience to Please consist of “Guest Service Agent Application – Wellington” in the subject line. Guest Service Agent Jobs Movenpick Hotel & Resort, NZ.


Q: What is the application due date?
A: The application due date is [insert day]

Q: Are there possibilities for occupation innovation within Mövenpick Hotels & Resorts?
A: Mövenpick Hotels & Resorts values the expert growth of its workers and supplies chances for profession development within the worldwide friendliness sector.

Q: What type of training is offered to Guest Service Professionals?
A: Mövenpick Hotels & Resorts supplies comprehensive training for Guest Solution Agents to acquaint them with resort systems, service criteria, and visitor communication strategies.

Q: Are personnel discount rates readily available for workers?
A: Yes, Mövenpick Hotels & Resorts supplies team discounts as part of the benefits bundle for employees, offering possibilities to enjoy the brand name’s services and facilities.

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