Job Detail:
Company Name: Britannia Hotels Ltd
Job Role: Hotel Receptionist Jobs in UK
No. of Vacancies: 5
Location: London, England, United Kingdom
Salary: £25 -£45/Hour, depend on your performance & experience
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UK labor Law
Country: United Kingdom
Also Apply: Highest paid security jobs UK
Hotel Receptionist Jobs in UK
Job Description:
Britannia Hotels Ltd is looking for a friendly and professional Hotel Receptionist to join our team at our prestigious London location. The Hotel Receptionist will be the first point of contact for guests, providing them with exceptional customer service and ensuring their stay is comfortable and enjoyable. This role requires excellent communication skills, a positive attitude, and a strong commitment to guest satisfaction. Hotel Receptionist Jobs in UK.
Job Responsibilities:
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Check-in and check-out guests efficiently, ensuring all necessary information is accurately recorded.
- Handle reservations, cancellations, and no-shows in line with company policy.
- Answer phone calls, respond to emails, and manage online booking systems.
- Provide information about hotel services, amenities, and local attractions.
- Address and resolve guest complaints and issues promptly and professionally.
- Maintain accurate records of guest accounts and financial transactions.
- Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests.
- Assist guests with luggage, transportation, and other requests as needed.
- Maintain a clean and organized reception area.
Education and Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service or hospitality role preferred.
- Proficient in Microsoft Office and hotel management software.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional under pressure.
- Fluency in English; additional languages are a plus.
Salary & Benefits:
- Competitive salary based on experience.
- Comprehensive training and development programs.
- Opportunities for career advancement within Britannia Hotels Ltd.
- Employee discounts on hotel stays and dining.
- Health and wellness benefits.
- Paid time off and holiday pay.
- Supportive and inclusive work environment.
Conclusion:
Join Britannia Hotels Ltd as a Hotel Receptionist and become part of a team dedicated to providing outstanding hospitality experiences. This role offers a fantastic opportunity to develop your skills in the hospitality industry and advance your career with a renowned hotel chain. If you are passionate about customer service and enjoy working in a dynamic environment, we encourage you to apply. Hotel Receptionist Jobs in UK.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@britanniahotels.com with the subject line “Hotel Receptionist Application – London.” Hotel Receptionist Jobs in UK.
FAQs:
Q: Is previous experience in the hospitality industry required?
A: While previous experience is preferred, it is not mandatory. We provide comprehensive training for new employees. Hotel Receptionist Jobs in UK.
Q: What are the working hours for this position?
A: This is a full-time position with a rotating shift schedule, including weekends and holidays.
Q: Are there opportunities for career advancement?
A: Yes, Britannia Hotels Ltd offers numerous opportunities for professional growth and career advancement within the company.
Q: What kind of training will I receive?
A: New employees receive thorough training on our hotel management software, customer service standards, and operational procedures.
Q: Will I need to travel for this job?
A: Travel is not typically required for this position. The role is based at our London location.
Join Britannia Hotels Ltd and contribute to creating memorable experiences for our guests. Apply today and take the first step towards an exciting career in hospitality! Hotel Receptionist Jobs in UK.
